Create a report to get the count of incident states (not using PA)

BVD
Tera Contributor

Hi,

 

I am trying to get the count of the incident states for the last 30 days in a simple excel row format (not the bar, pie, or list group by). Pivot will be a perfect option if it allows to choose only rows and select none for columns, but that's not possible.

 

Could someone help me to create this count of the incident states

6 REPLIES 6

BVD
Tera Contributor

Its ok.

 

I am trying to configure a report with a simple pivot same as excel with just two columns and I don't see any possibilities. Other reports like bar, pie etc., can be other solutions but I am looking for a simple pivot. Seems like its not doable in ServiceNow.

Incident States Count.JPG

Hi @BVD ,

 

Ok, the only possibility you have for a pivot table, that is if you select both row and column for your pivot... So to only show columns is not a possibility - see below as an example:

AndersSkovbjer_0-1675343540624.png

 

If my answer has helped with your question, please mark my answer as accepted solution and provide a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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