Create a report to get Top 5 CI of incident

BVD
Tera Contributor

Hi,

 

What are the top 5 CI's based on the count of incidents in the past 30 days. Can we create the below kind of report in ServiceNow without using performance analytics

BVD_0-1675286007449.png

 

Looking for suggestions, thanks.

2 REPLIES 2

Allen Andreas
Administrator
Administrator

Hello,

Similar to your other post...please try to use trend or other report types looking at incidents and grouped by CI and aggregate as count and see what you find.

Please mark reply as Helpful/Accepted, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

If I use the filters, opened in the last 30 days. I am getting all the CI's for the last 30days. How can we restrict the data to show only the top 5 or top 3 CI incidents in the report?