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Customer Feedback form

Anamika Thakur
Tera Contributor

‎11-06-2024 06:01 AM

Hi All,

 

I have requirement of creating a feedback form similar to below screenshot. Below form should be visible in the email sent to user after resolution of the incident. Can someone please help, how to create such form.

image.png

 

Any help would be appreciated. Thanks in Advance.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-06-2024 06:57 AM

Hi @Anamika Thakur 

 

These are called survey. You can design image based survey and set the triggers on same. 

 

https://www.servicenow.com/uk/products/survey-assessment.html

 

https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/administer/survey-administration/...

 

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