Customer Feedback form

[Anamika Thakur]

Hi All,

I have requirement of creating a feedback form similar to below screenshot. Below form should be visible in the email sent to user after resolution of the incident. Can someone please help, how to create such form.

Any help would be appreciated. Thanks in Advance.

[Dr Atul - LNG]

Hi @Anamika Thakur 

These are called survey. You can design image based survey and set the triggers on same. 

https://www.servicenow.com/uk/products/survey-assessment.html

https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/administer/survey-administration/...