Details of Users using Guided Tours
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-16-2024 04:21 AM
We have implemented the guided tour for Incident management.
Is there any way to get the list of users which used Guided tour and also when the guided tour was being used by users so as to generate the report for the same.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-16-2024 05:20 AM
Hello @Shrey hurana
Unfortunately we don't have OOTB functionality for your requirement. However this can be set up manually which includes creating a custom table and storing the data in that table.
If this helps please hit like and mark it as an accepted solution.
Thank you
Juhi Poddar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-16-2024 07:48 PM
Thank you @Juhi Poddar for your response. Can you please help me with the detailed steps through which I can design this solution for reporting purpose like how to capture the user details along with guided tour name as soon as the user accesses the particular guided tour in the instance.