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Disable Attachments downloading

liorvi
Tera Contributor

‎12-21-2022 11:58 PM

Hi 

I want to disable the option for downloading attachments in incidents

I want to let the user to see the attachments in view mode only and dont let them download the attachments to local folder.

 

Thanks a lot 

Lior

0 Helpfuls
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1 REPLY 1

shyamkumar VK
Kilo Patron

‎12-22-2022 03:23 AM

Hi , 

please go through this article https://www.servicenow.com/community/now-platform-articles/open-files-with-document-viewer-at-table-... 


Regards,

Shyam

If this helps please mark as helpful/correct

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar