Get Task Variables In emails Script

[mihirlimje867]

var sc_task = new GlideRecord('sc_task');

sc_task.addQuery('number','TASK0848064');

sc_task.query();

if(sc_task.next()){

    gs.info(sc_task.variables.is_this_a_financial_or_physical_transfer);

    gs.info(sc_task.getRowCount());

}

 Output: 

*** Script: undefined
*** Script: 1

Could you please help me to get the value of the variable in the email script or background script?

[Chaitanya ILCR]

Hi @mihirlimje867 ,

refer similar solved threads

https://www.servicenow.com/community/atlanta-snug/catalog-task-variable-information-in-email/m-p/213...

https://www.servicenow.com/community/developer-forum/how-can-i-get-the-variables-in-catalog-task-by-...

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Ankur Bawiskar]

@mihirlimje867 

your script should also work provided the SC Task -> RITM has that variable

try this as alternative

what's the variable type for is_this_a_financial_or_physical_transfer

var sc_task = new GlideRecord('sc_task');
sc_task.addQuery('number', 'TASK0848064');
sc_task.query();
if (sc_task.next()) {
    var ritmRecord = sc_task.request_item.getRefRecord();
    gs.info(ritmRecord.variables.is_this_a_financial_or_physical_transfer);
    gs.info(sc_task.getRowCount());
}

If my response helped please mark it correct and close the thread so that it benefits future readers.