How Auto Populate Urgency field to 3-Low

[Naresh_5120]

Dear Community,

I have created a form through record producer on incident table with some field prepopulated , Example "Opened For is prepopulated with caller, Short Description is prepopulated with Defined issue "Windows Hello issue" However i am not able to prepopulate Urgency field with 3-Low. Can someone help , how can i pre-populate urgency field with value 3-Low

[Community Alums]

Hi @Naresh_5120 ,

You can pass the default value to the variable. Pass the internal value to the default value field.

If this solves your query, mark this as correct and helpful.

Thanks
Anand

[yaswanthi2]

Hi @Naresh_5120 

You can set the 3-Low backend value in default value. It will populate the urgency field with 3-Low.

Regards,

P Yaswanthi.

Please mark this response as correct or helpful if it assisted you with your question.

[Naresh_5120]

Thank you @Yasu  for quick response, default value is creating an additional entry instead of choosing from existing list of urgency.

[yaswanthi2 · Accepted solution]

@Naresh_5120  Please put backend value in default value

Example: if 3-Low is label and the value is 3 then put 3 in default value.