how to configure the list layout of related records

Debasis Pati
Tera Guru

Hello 

DebasisPati_0-1756963697804.png

Where and how i eit the list layout for the related records like the child incidents in service operation workspace.

@Ankur Bawiskar any idea?

Regards,
Debasis

 

1 ACCEPTED SOLUTION

Debasis Pati
Tera Guru

Hello  All,
I already found the solution to it.
I went to native ui and came near related list and list control and have changed the view to service operation workspace and configured the list layout and that worked.

Regards,
Debasis

View solution in original post

3 REPLIES 3

Valmik Patil1
Kilo Sage

Hello @Debasis Pati ,

 

Below link already has solution for your problem
https://www.servicenow.com/community/developer-forum/how-to-modify-lists-in-workspace-left-nav/m-p/1...
 OR

You can also go to table UX List (sys_ux_list). find you list and can configure field to show or assign view to it.

 

Thanks,

Valmik Patil

Ankur Bawiskar
Tera Patron
Tera Patron

@Debasis Pati 

Steps

1) click the Gear Icon present in your related list and Click Edit columns

AnkurBawiskar_0-1756966658829.png

 

AnkurBawiskar_1-1756966688185.png

 

2) Select the columns you want to be seen in list and move to right

AnkurBawiskar_2-1756966723165.png

 

3) save

Ask your users to logout and login again

The changes will be reflected in workspace.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Debasis Pati
Tera Guru

Hello  All,
I already found the solution to it.
I went to native ui and came near related list and list control and have changed the view to service operation workspace and configured the list layout and that worked.

Regards,
Debasis