I need to create a Knowledge Article from a Universal Request, similar to how we have the "Create Knowledge" option for incidents.
For the SOW, I was able to achieve this by creating a Form Action (like we have for incidents) and modifying the "Set KB Data" client script.
However, in native view, I noticed that the "Create Knowledge" UI action for incidents uses multiple Script Includes.
What is the best approach to implement a Create Knowledge UI Action for Universal Request in native view?
Should I replicate the incident approach with Script Includes, or is there a recommended alternative?
