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12-08-2022 09:35 PM
Hi can anyone help me with how to pop up the message above the field when the field is updated,
A message pops up right above the "Follow up Date" field in a PTASK when the "Follow up Date" is updated
Message: "Please contact Problem Management to modify the due date"
Solved! Go to Solution.
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Problem Management
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Service Desk
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12-08-2022 10:29 PM
@sai charan7 Just add one more line in if block as below
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (newValue === '') {
g_form.showFieldMsg("follow_up", "Please contact Problem Management to modify the due date", "error");
g_form.setValue("follow_up", oldValue);
}
}
Please mark as correct answer if this solves your issue.
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12-08-2022 10:19 PM
@sai charan7 Client script is working fine. Please try below code:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (newValue === '') {
g_form.showFieldMsg("follow_up", "Please contact Problem Management to modify the due date", "error");
}
}
Please mark as correct answer if this solves your issue.
ServiceNow Community Rising Star, Class of 2023
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12-08-2022 10:23 PM
iam getting alert thanks for it but i dont want to save the new value entered here, how to keep the old value only
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12-08-2022 10:29 PM
@sai charan7 Just add one more line in if block as below
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (newValue === '') {
g_form.showFieldMsg("follow_up", "Please contact Problem Management to modify the due date", "error");
g_form.setValue("follow_up", oldValue);
}
}
Please mark as correct answer if this solves your issue.
ServiceNow Community Rising Star, Class of 2023
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12-08-2022 10:41 PM
getting this error
onChange script error: RangeError: Maximum call stack size exceeded function () { [native code] }
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12-08-2022 10:42 PM
iam getting this error
onChange script error: RangeError: Maximum call stack size exceeded function () { [native code] }