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How to print active incidents through glide record?

Srinivas snow28
Tera Contributor

How to print active incidents through glide record?

2 REPLIES 2

Sandeep Rajput
Tera Patron

@Srinivas snow28 Here is the sample script for you.

 

var gr = new GlideRecord('incident');   // Create a new GlideRecord object for the 'incident' table
gr.addActiveQuery();                    // Add a query to return only active incidents
gr.query();                             // Execute the query

while (gr.next()) {                     // Loop through each record returned by the query
    gs.print('Incident Number: ' + gr.getValue('number'));    // Print the Incident Number
    gs.print('Short Description: ' + gr.getValue('short_description')); // Print the Short Description
    gs.print('Assigned To: ' + gr.getDisplayValue('assigned_to'));      // Print the Assigned To (display value)
    gs.print('---');    // Print a separator between incidents
}

 

Please mark the response helpful and accepted solution if it addresses your question.

Ankur Bawiskar
Tera Patron

@Srinivas snow28 

It should be an easy task.

What did you start with and where are you stuck?

Unless you start you won't be able to learn.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader