How to restrict the Users changing the default filter in related list
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07-27-2023 08:58 AM
Hi All,
I had a requirement to restrict the user changing the default filter condition in related list eg. we have a child incident related list in that we have applied a default filter condition to add only parent incident is not empty. But the users were removing the default filter and adding there required filter condition.
we need to restrict that ,Is that possible to do in Utah Version
Anyone can please help

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07-27-2023 09:45 AM
Are you just attempting to remove the related list filter entirely?
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1117154
You can also navigate to configure -> list control -> check omit filter.
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07-28-2023 05:08 AM
Hi Elijah,
I don't want to remove the filter Icon, I just want to make the default filter is not editable so that the user cannot change the default filter in related list.
Thanks

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07-28-2023 07:14 AM
If you omit the filter as shown in the screenshot above, it will keep whatever the filter is configured to use but they cannot change it.