How to restrict the Users changing the default filter in related list

Sangeetha8
Tera Contributor

Hi All,

 

I had a requirement to restrict the user changing the default filter condition in related list eg. we have a child incident related list in that we have applied a default filter condition to add only parent incident is not empty. But the users were removing the default filter and adding there required filter condition.

Sangeetha8_0-1690473490614.png

 

we need to restrict that ,Is that possible to do in Utah Version

 

Anyone can please help 

3 REPLIES 3

Elijah Aromola
Mega Sage

Are you just attempting to remove the related list filter entirely? 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1117154

 

You can also navigate to configure -> list control -> check omit filter.

 

ElijahAromola_0-1690476333215.png

 

ElijahAromola_1-1690476343427.png

 

Hi Elijah,

I don't want to remove the filter Icon, I just want to make the default filter is not editable so that the user cannot change the default filter in related list.

 

Thanks

If you omit the filter as shown in the screenshot above, it will keep whatever the filter is configured to use but they cannot change it.