how to set Department value using client script type getReference

[Amit Arya1]

when using  below client script then giving sysid of Department not display value & other fields are populating correct.

var id = g_form.getReference("caller_id", data_function);

    function data_function(id) { 
        g_form.setValue("u_department", id.department);
        g_form.setValue("u_mobile", id.mobile_number);
    }

@Bimlakar Singh   @Bimlakar Singh1 - Please help asap.

[Bimlakar Singh · Accepted solution]

Hi @Amit Arya1 

If you are populating any reference fields table that again references any other table then you can go with method 1 & few more to use in your best practice.

Method 1

//if using any reference field on the referencing table

 var id = g_form.getReference("caller_id", data_function);

    function data_function(id) {
        var gr = new GlideRecord("cmn_department");
        gr.get(id.department);
        g_form.setValue("u_department", gr.name);
        g_form.setValue("u_email", id.email);
        g_form.setValue("u_mobile", id.mobile_number);
    }

Method 2

 var id = g_form.getReference("caller_id", data_function);

    function data_function(id) { 
        g_form.setValue("u_email", id.email);
        g_form.setValue("u_mobile", id.mobile_number);
    }

Method 3

var user_email = g_form.getReference("caller_id").email;
g_form.setValue("u_email",user_email);

Method 4

g_form.setValue("u_email",g_form.getReference("caller_id").email);

[Amit Arya1]

Thank you so much Bimlakar