- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-2023 05:40 AM
Hi All,
I am new to ATFC, can you please some one guide me how to do sample use case like visibility of modules(create, new, open,etc) when we click on Incident application using ATF.
One more use case like : Choose the correct combination of impact and urgency to populate automatically the appropriate priority.
Kindly help me in this use cases as they would be starting point to build up more. Thanks
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-2023 05:54 AM
Hi @Priyanka145,
Please go through the youtube video from the below link and start the video at 5:00 min.
https://www.youtube.com/watch?v=nY1mRNNva4k&t=401s&ab_channel=SAASWITHSERVICENOW .
I hope this helps!
Regards,
Hemant
**Please mark my answer correct or helpful based on the impact**
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-2023 05:54 AM
Hi @Priyanka145,
Please go through the youtube video from the below link and start the video at 5:00 min.
https://www.youtube.com/watch?v=nY1mRNNva4k&t=401s&ab_channel=SAASWITHSERVICENOW .
I hope this helps!
Regards,
Hemant
**Please mark my answer correct or helpful based on the impact**