If an incident is created in one instance, it should automatically be created in the other instance

[BHUSHAN KEWAT]

If an incident is created in one instance, it should automatically be created in the other instance. Similarly, if the incident is updated in one instance, it should also be updated in the other instance.

[palanikumar]

Hi,

You can either use Remote instance spoke or create an eBonding scripts using Business Rule and table API

[BHUSHAN KEWAT]

Hi @palanikumar ,

Thank you for your response. Could you please provide a detailed, step-by-step guide on how to use the Remote Instance Spoke or create eBonding scripts with Business Rules and the Table API?

Thank you!

[Rajesh Mushke]

Hi @BHUSHAN KEWAT,

We have OOB plugin called Instance Data Replication (IDR), you can try exploring this option instead of any custom API.

Refer the below docs for more details:

Instance Data Replication

Note: this is a paid plugin. 

[PrashantLearnIT]

This video will help you to implement this one - 

Video - https://www.youtube.com/watch?v=unZ4CXYSu_s