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Resolved! Help understanding servicenow app roles

Hello, good afternoon or morning, everyone, I would like to ask a question.I am currently using the servicenow mobile app, but I want to make it so that only a specific person can perform approvals and rejections of incidents, what are the roles or w...

ITSM

I have one date time field which is in format "01/27/2024 15:40:20" and i want it to show like "2024/01/27 15:40:20"How to achieve this Thanks in advance.

Screenshot 2024-01-27 at 3.41.35 PM.png

Change Tasks - How is the 'pending' state used?

I'm reviewing the possible states of Change Tasks and have found the following: TableElementLanguageValueLabelchange_taskstateen-5Pendingchange_taskstateen1Openchange_taskstateen2In Progresschange_taskstateen3Closedchange_taskstateen4Canceled But whe...

SB87 by Tera Expert
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Resolved! Modify the ServiceNow Add-ins for Office

We are implementing the ServiceNow Add-ins for Office, to allow our users to create an incident directly from outlook, instead of emailing the Service Desk. For the most part, I have it working the way I want it to work by modifying the "outlook" vie...