'@' in email is getting replaced with '+' when assigned to description field in inbound email

[shri5]

'@' in email is getting replaced with '+' when assigned to description field in business rule.

we have used following code while assigning value

inc.description = current.u_description.replace(/<\/?[^>]+(>|$)/g, "");

[Robbie]

Hi @shri5,

Got it. Can you provide sample data or screenshot (excluding any PII data) from the interaction u_description record please? 

It sounds like within the inbound action which creates the interaction record that no data cleansing or format stripping is performed.

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Thanks, Robbie