Need Help on Service Portal Approval Form.

[jitusingh]

Hi Everyone,

I am looking for a help on service portal approval form. I have 3 different variable sets(Group Creation  , Group Modify   & Group Demise ). But whenever the user selects  request type to Group Creation , and submits the form , the Group modify variables are also coming on the Approval Form. Which hopefully should not come. 

Any help would be much appreciated. 

Thanks, 

Jitu

[Dan O Connor]

@jitusingh What is the context for the form?

When you say the variables are showing on the modify form, are the group demise ones not? Do you have any fields auto populating in this variable set?

Obviously context is important so not sure what the purpose of the form is, but I probably wouldn't use variable sets. It's possible the fields are showing on the approval form, because it's considered part of the form.