Needs to cancel the flow using flow designer

SupriyaWaghmode
Kilo Sage

‎08-02-2023 02:02 AM

Hello Team 

 

I have created flow designer for awaiting user info-to wait for7-14-21 days and send reminders. 

issue - for every update incident flow trigger. 

I have to cancel the earlier flow if it’s running on same incident and run the existing new one. 

I have written the action cancel flow but it’s cancelling new attached flow as well as all. 

needs to cancel only earlier flow if running or waiting. 

0 Helpfuls
  • 219 Views
1 REPLY 1

Elijah Aromola
Mega Sage

‎08-02-2023 06:24 AM

Can you just add whatever your cancel conditions are directly to the original flow?

 

Something like adding the following in parallel: 

  1. Query incident
  2. Wait for action containing cancel conditions
  3. End flow action
0 Helpfuls