Not receiving OTP emails for logging into the servicenow university

saikirangd9 · ‎09-10-2025

Hello,

I am not able to receive my OTP emails while I try to login to the servicenow university and I asked the support through SSO but it is not resolving my issue and showing "I'm having technical issues and won't be able to continue this conversation." what should I do now, how to resolve this issue. Please let me know

Dr Atul G- LNG · ‎09-10-2025

Hi @saikirangd9

Adding @Jim Poisson , might be helpful.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎09-10-2025

Hi @saikirangd9

Adding @Jim Poisson , might be helpful.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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