On the incident Form

DikshaC13033718
Tera Contributor

I want one field with the name of HR comment where i already divided it into two column in section but HR comment in one column. If any one know please let me know!! 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @DikshaC13033718 

This is expected behavior because the HR comment is a single attribute/dictionary entry. The layout is 2x2, which means you can add two fields side by side. So, there’s nothing we can do here.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @DikshaC13033718 

This is expected behavior because the HR comment is a single attribute/dictionary entry. The layout is 2x2, which means you can add two fields side by side. So, there’s nothing we can do here.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Okay, So for this I have to add another section.

No, please change the layout of this section to one column instead of two columns. @DikshaC13033718 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************