PA dashboard

[Apurva127]

Hello,

I am working on Performance Analytics dashboard to show % of SCTASK completed in time of Resolution SLA .
I have created formula indicators and contributing indicators.
In formula indicator I have added target & applied color scheme as "3 color traffic light "
Data is showing on dashboard,
but color coding is not getting applied to all months. Only for month of July, it is getting applied.

I have added required screen shot.

Thank you

[vaishali231]

Hey @Apurva127 

I would recommend checking the following:

1. Target Values – Verify that target values have been generated for all historical months (Feb, Mar, Apr, etc.), not just the latest month.
2. Update with Limits – If you recently created or modified the target, click Update with Limits to regenerate the target values.
3. Score Collection – If the target was created after historical scores were collected, recalculate or recollect the PA scores so the historical periods are evaluated against the target.
4. Time Series – Ensure the target and widget are using the same time series (Monthly) and that the target's effective date covers all historical periods.
5. Color Scheme – Verify that the "3 Color Traffic Light" color scheme has valid thresholds and is associated with the target.

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If this response helps, please mark it as Accept as Solution and Helpful.

Doing so helps others in the community and encourages me to keep contributing.

Regards

Vaishali Singh

Servicenow Developer
Linkedin - https://www.linkedin.com/in/vaishali-singh-2273361bb