Unable to see script toggle in flow designer

NavyaVenkat_Y
Tera Expert

Im unable to see script toggle while creating a workflow, im currently using australia PDI version.

If there is any configuration required, where can i do that ?

Im attaching the snips for reference.

My End goal - I want to write a script that converts short description into lowercase and provides output as a string.

#flowdesigner #flows #scripting

3 ACCEPTED SOLUTIONS

yashkamde
Giga Sage

Hello @NavyaVenkat_Y ,

 

Flow Logic elements - If, For Each, Else IF are declarative only. They don’t have the Toggle Script option.

You can configure them using data pills...

 

what you can do is Set Flow Variable step with Toggle Script enabled:

var desc = fd_data.trigger.current.short_description;
return desc ? desc.toLowerCase() : '';

Then use that variable in your If condition or pass it into an action.

 

If my response helped mark as helpful and accept the solution.

View solution in original post

Nishant8
Tera Sage

Hello @NavyaVenkat_Y ,  To achieve your goal, please follow the below instructions:

- Create a Flow Variable (select String) by clicking on the 3 dots on the top of Flow:

Nishant8_0-1784363328625.png

 

- Next, click on the 'Flow Logic' and select 'Set Flow Variables' available at the bottom

- Now, select the created Flow variable and in the value section use the script as highlighted.

Nishant8_1-1784363536867.png

Although, instructions to use the scripting are available in the script section, please revert for any assistance.

 

Regards,

Nishant

 

 

View solution in original post

NavyaVenkat_Y
Tera Expert

Just a quick update i found that Utility Actions Spoke is not available for PDI's hence the script action is not available.

NavyaVenkat_Y_0-1784523665969.png

 

View solution in original post

14 REPLIES 14

Tanushree Maiti
Tera Patron

Hi @NavyaVenkat_Y 

 

Repair the plugin :Flow Designer - Designer (App id: sn_flow_designer).

Also ensure, this plugin's version is up to date.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Updated the plugin , but issue is not resolved...

Aditya_hublikar
Giga Sage

Hello @NavyaVenkat_Y ,

 

I have few check list , please check it :

1) check user have this role or not 

Aditya_hublikar_0-1784307350927.png

 

2) Once clear cache and then please check its availability

 

 

You can also refer this thread :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3138405

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Hello @Aditya_hublikar , i've tried both the solutions and nothing worked.

I've changed my browser & device also, issue is still there.