Push notification in Now mobile app using mobile app builder

[Kajal Bharambe]

Hello All,

Can someone please let me know how should I create a push notification in now mobile app, It should trigger when any major incident creates (P1/P2) and should be able to see what site (global, local, region) and service impacted, priority, short description. When ticket is created and updates to ticket should also be shared to the user.

I have followed the below docs but it is not working

https://www.servicenow.com/docs/bundle/xanadu-mobile/page/administer/tablet-mobile-ui/concept/sg-mob...

Can someone please share the detailed steps to create notification ?

[NagaChandaE]

Hi 

The following community link will have the procedure of push notifications in native ui it may help you.

https://www.servicenow.com/community/mobile-apps-platform-articles/send-push-notifications-using-eve...

[Kajal Bharambe]

Hello,

I have tried to refer this (https://www.servicenow.com/docs/bundle/xanadu-mobile/page/administer/tablet-mobile-ui/concept/sg-mob... but there is no detail steps so may be I am missing something.

Can you please provide the step by step procedure.

[NagaChandaE]

I have done the same procedure in native ui for incident it worked for me. 

i not implemeted In mobile app builder .