Reference Qualifiers

[vallabha180]

Hello,

I have a catalog item with two fields:
• “Related Application” (backend name: application_name)
• “Select the Subscription where the VM needs to be restored” (backend name: requried_subscription_name)

I want the value from application_name to automatically populate requried_subscription_name. How can I achieve this using a Reference Qualifier or Client Script?

I tried using this reference qualifier, but it doesn’t work as expected

[Dr Atul G- LNG]

Hi @vallabha180 

Does this field exist on the same table and then you can use the auto-populate the feature as per your screenshot?

[Ankur Bawiskar]

@vallabha180 

is application_name the correct field on Azure Subscription table?

1st variable is reference type or string type?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[JohnnySnow]

@vallabha180 If both are reference fields then try exploring these articles, I think this is what you are looking for here:

https://www.servicenow.com/community/developer-articles/auto-populate-a-variable-based-on-a-referenc...

https://www.servicenow.com/community/itsm-articles/dynamically-populate-values-of-a-reference-field-...

Please mark it as helpful or correct if it helped you resolve the issue or worked for you.