Requirement add the text for major incident beside the number field
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06-10-2024 07:01 AM
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06-10-2024 07:04 AM
Hi @Gayatri0506
OOTB something similar available on VIP flag at caller filed, which you can check in Field style. Have look and share feedback.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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06-10-2024 08:07 AM
I have checked functionality for VIP user but that is really not helpful.
Below are the few links-
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06-10-2024 08:10 AM
Hi @Gayatri0506
what is not really helpful? what is missing? As a process consultant, I can understand that is requirement, but also need to understand some time we need to adjust req. as per platform as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-10-2024 09:38 AM
Hi @Gayatri0506,
Follow the below community post where someone provides the step to do exactly that.
High level, create a UI macro which points to an icon/image and any functionality if someone clicks on it. Next is to then update the dictionary attribute of the field you wish it to display the icon/image (UI macro) next to. (As per your example, the number field).
To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.
Thanks, Robbie