REST OUTBOUND Integration

[Naveen87]

Hello Developers,

I'm trying to create a REST OUTBOUND Integration.

I'm able to pass static & dynamic values but not both at the same time.

I want to send Description as 'static' & rest values as dynamic.

I have tried adding static description under HTTP Query Parameters & BR, Also tried by keeping them at 1 place either HTTP Query Parameters or BR. But no luck.

{

"description' : 'Naveen is learning Outbound Integration'

}

Please suggest.

var request = new sn_ws.RESTMessageV2('Naveen - Learning','Create Incident'); // REST Message & HTTP Method
request.setStringParameterNoEscape('u_caller_id',current.caller_id); // 'REST defined variable', 'source varaible'
request.setStringParameterNoEscape('u_short_description',current.short_description);
request.setStringParameterNoEscape('u_priority',current.priority);
request.setStringParameterNoEscape('description','Naveen is learning Outbound Integartion');

var response = request.execute();
var responseBody = response.getBody();
var statusCode = response.getStatusCode();
var responseError = response.getErrorCode();

gs.info("responseBody " + responseBody );

[Aman Kumar S]

Try description with

var desc_split=current.description.split('\r\n');
 r.setStringParameterNoEscape('description',desc_split.join('\\r\\n'));

@Naveen87 

[Amit Pandey]

Hi @Naveen87 

Can you try this-

var descriptionValue = 'Naveen is learning Outbound Integration';
var encodedDescription = encodeURI(descriptionValue);
request.setStringParameterNoEscape('description', encodedDescription);

[Naveen87]

@Amit Pandey ,

No luck.

Source

Target

BR

POST Method

[Amit Pandey]

Hi @Naveen87 

Please try-

var descriptionValue = 'Naveen is learning Outbound Integration';
var encodedDescription = encodeURIComponent(descriptionValue);
request.setStringParameterNoEscape('description', encodedDescription);

[Community Alums]

Hi @Naveen87 ,

Please go through the exercise to understand :

https://developer.servicenow.com/dev.do#!/learn/learning-plans/washingtondc/servicenow_application_d...