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RITM Open Date to first SCTask Assigned To duration

Guru6
Tera Contributor

Need to create a metric to get the below duration

RITM Open Date  to

First SCTask Assigned To is not empty

1 ACCEPTED SOLUTION

AshishKM
Kilo Patron
Kilo Patron

Hi @Guru6 , 

Write metric definition on catalog task [sc_task] table  on "assigned to" first update ( empty -> user ) and read the RITM created value via dot walking and get the duration with current date/time and RITM created date/time.

 

Write the metric definition code and share if stuck some where.

 

-Thanks,
AshishKMishra


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

View solution in original post

1 REPLY 1

AshishKM
Kilo Patron
Kilo Patron

Hi @Guru6 , 

Write metric definition on catalog task [sc_task] table  on "assigned to" first update ( empty -> user ) and read the RITM created value via dot walking and get the duration with current date/time and RITM created date/time.

 

Write the metric definition code and share if stuck some where.

 

-Thanks,
AshishKMishra


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution