Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

RITM Open Date to first SCTask Assigned To duration

Guru6
Tera Contributor

Need to create a metric to get the below duration

RITM Open Date  to

First SCTask Assigned To is not empty

1 ACCEPTED SOLUTION

AshishKM
Kilo Patron

Hi @Guru6 , 

Write metric definition on catalog task [sc_task] table  on "assigned to" first update ( empty -> user ) and read the RITM created value via dot walking and get the duration with current date/time and RITM created date/time.

 

Write the metric definition code and share if stuck some where.

 

-Thanks,
AshishKMishra


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

View solution in original post

1 REPLY 1

AshishKM
Kilo Patron

Hi @Guru6 , 

Write metric definition on catalog task [sc_task] table  on "assigned to" first update ( empty -> user ) and read the RITM created value via dot walking and get the duration with current date/time and RITM created date/time.

 

Write the metric definition code and share if stuck some where.

 

-Thanks,
AshishKMishra


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution