Service catalog task

[harver31]

 I would like to have right to create a new catalog task.  This is complete when only the service desk member is able to create new task.

How to achieve this scenario?

[Dr Atul G- LNG]

What error or issue you are facing?

[harver31]

I see both the button i.e Global (new) button and the one (new) button which i am creating with the UI action.  And with the new button i am not able to create catalog task manually.

[Dr Atul G- LNG]

@harver31 

Make sure you override the correct UI action or hide. There are many New button so please check and update accordingly. 

[Ankur Bawiskar]

@harver31 

usually catalog tasks are created as part of process either via workflow or flow designer.

I haven't seen a case in past where agent creates the catalog task manually

[harver31]

Yeah, i agreed with you but have to achieve this scenario i.e Ability to generate a manual catalog task.