Translate an Incident from English to German and visa versa without applying code.

Philip Owen
Tera Contributor

Good day all,

 

I am trying to convert an Incident record from English to German. I raise a ticket (Incident) as a English user and receive is a German user. I've set up a German user and set their localization language to German. 

 

I want to use as much OOTB functionality as possible so I don't want to code the hell out of the platform. 

 

I am hoping there is a simple solution. I have downloaded the German & Internationalization plugins,

 

Thanks in advance. 

2 REPLIES 2

SumanKumarM
Tera Contributor

Hello Philip Owen,

Please try below solution,

https://www.servicenow.com/community/service-management-forum/how-to-translate-service-portal/m-p/37...

 

Please mark helpful, if it solves your issue.

 

BR,

Suman.

HIROSHI SATOH
Mega Sage

Dynamic Translation allows you to dynamically translate text entered into your application, such as text entered by users into forms, for a seamless localization experience.

https://docs.servicenow.com/ja-JP/bundle/washingtondc-platform-administration/page/administer/dynami...