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VA user query CI check with Major incident CI and dependant impacted CIs

Raj11S
Tera Contributor

‎02-26-2025 10:25 PM

Hello Techies,

I am looking for solutioning the Virtual Agent Major incident check where it searches user query CI against the major Alerts/ Outages CIs and also go through internal check of impacted CIs too.

Any help will be appreciated.

Thanks 

SRaj

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