Whcih all which plugins needed for MIM integration with Microsoft teams and Twillio
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10-16-2025 10:10 PM
Hello All,
We need to integrate with microsoft teams and twlio with servicenow for major incident management.
I want to understand what all plugins we will need for this?
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10-16-2025 10:37 PM
Hello @Debasis Pati,
Please refer to the link below:
https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/incident-management...
https://www.youtube.com/watch?v=oLqZav4eZfc
If it is helpful, please hit the thumbs-up button and accept the correct solution; by referring to this solution in the future, it will be helpful to them.
Thanks & Regards,
Abbas Shaik
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10-16-2025 10:45 PM
