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Add Fields to audit list

thomasawhit
Giga Expert

Is it possible to control what fields are in this list? Can we add fields to it?

 

field list.png

1 ACCEPTED SOLUTION

Sujatha V M
Kilo Patron
Kilo Patron

@thomasawhit  Please follow the below steps for the record in which you want to add/remove the fields. 

 

1. Navigate to the record (backend/native UI) and select the "Service Operations Workspace" view, 

SujathaVM_0-1744802418613.png

2. Existing list of fields on the "Field Changes", 

SujathaVM_1-1744802558615.png

3. Let me add a new field "Resolution Notes" from the available list. 

SujathaVM_2-1744802936096.png

Please try the above and share your feedback. 

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

View solution in original post

1 REPLY 1

Sujatha V M
Kilo Patron
Kilo Patron

@thomasawhit  Please follow the below steps for the record in which you want to add/remove the fields. 

 

1. Navigate to the record (backend/native UI) and select the "Service Operations Workspace" view, 

SujathaVM_0-1744802418613.png

2. Existing list of fields on the "Field Changes", 

SujathaVM_1-1744802558615.png

3. Let me add a new field "Resolution Notes" from the available list. 

SujathaVM_2-1744802936096.png

Please try the above and share your feedback. 

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.