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Create Problem form Action In Incident SOW

Community Alums
Not applicable

Dear all, 

 

How not to copy "Company" field from "Create Problem" Action on Incident form to a Problem record (SOW)? 

 

VictoriaSte_0-1725896440616.png

 

Thank you in advance and best regards,

Victoria 

1 ACCEPTED SOLUTION

Ramesh_Naidu
Mega Guru

Hi @Community Alums ,

 

Please go to the system property table (sys_properties) and search for the property "com.snc.problem.create_from_incident.attributes". You can control the copying of fields from here.

Ramesh_Naidu_0-1725902681121.png

 

Thankyou

View solution in original post

1 REPLY 1

Ramesh_Naidu
Mega Guru

Hi @Community Alums ,

 

Please go to the system property table (sys_properties) and search for the property "com.snc.problem.create_from_incident.attributes". You can control the copying of fields from here.

Ramesh_Naidu_0-1725902681121.png

 

Thankyou