Display History (with calendar and list) in the context menu of an incident in SOW
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09-03-2024 02:55 AM
Hello,
Do you know if it’s possible to display the history of an incident in Service Operation Workspace? In the back-office, I can see that operators with the ITIL role have this option :
I would like to have the same feature in Service Operation Workspace :
Thank you in advance for your feedback!
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07-30-2025 05:49 AM
Hello,
Thanks for your help. We had implemented Thomas Bohan's solution. We had not found an other solution.
Best regards