Edit groups filter condition on SOW Workspace Teams Page
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05-21-2025 09:07 PM
Hi All,
How to edit the filter condition for Your teams and All teams to display only groups where group type is ITIL. Can anyone suggest how to achieve this
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05-21-2025 10:29 PM
Hello @yyasaswini , You can not edit the filter as Team Management on SOW is a Read-Only variant. You can raise a HI Support Ticket to ServiceNow for this.
How to Access the Filters:
1. Go to UI Builder.
2. Search Service Operations Workspace.
3. Click on /teams/ section.
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05-21-2025 10:50 PM
you can create a copy of that OOTB page variant, update the filter in that and see if that works
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-22-2025 09:29 AM
Hi Ankur,
I checked on this page, but the filter query is not editable.
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05-28-2025 05:26 AM
Please advise how to edit filter conditions in SOW page