Edit groups filter condition on SOW Workspace Teams Page

yyasaswini
Tera Expert

yyasaswini_0-1747886785077.png

Hi All,

 

How to edit the filter condition for Your teams and All teams to display only groups where group type is ITIL. Can anyone suggest how to achieve this

4 REPLIES 4

neerajsharma27
Tera Contributor

Hello @yyasaswini , You can not edit the filter as Team Management on SOW is a Read-Only variant. You can raise a HI Support Ticket to ServiceNow for this.

 

How to Access the Filters:

1. Go to UI Builder.

2. Search Service Operations Workspace.

3. Click on /teams/ section.

 

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Ankur Bawiskar
Tera Patron
Tera Patron

@yyasaswini 

you can create a copy of that OOTB page variant, update the filter in that and see if that works

AnkurBawiskar_1-1747893006035.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

I checked on this page, but the filter query is not editable.

 

 

 

 

b__ArjunM
Tera Contributor

Please advise how to edit filter conditions in SOW page