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Following function in SOW

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Nenad Berbatovi
Tera Contributor

‎07-14-2025 05:59 AM

Hello,

 

in classic UI we can use Following function to follow an incident. Is this possible in SOW, is there the same functionality?

 

Best regards,

 

Nenad

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Mark Manders
Mega Patron

‎07-14-2025 06:18 AM

As stated in the docs: 'Following records from within a workspace isn't supported'

 

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/get-started/servicenow-...


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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Mark Manders
Mega Patron

‎07-14-2025 06:18 AM

As stated in the docs: 'Following records from within a workspace isn't supported'

 

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/get-started/servicenow-...


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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