from Service operation work space i have to remove price from the record information for request

Hemant Agarwal
Tera Contributor

‎03-26-2025 10:12 AM

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i have to remove the Price from the workspace Service operational workspace 

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Sujatha V M
Kilo Patron
Kilo Patron

‎04-16-2025 07:09 AM

@Hemant Agarwal  The values are coming from the script include used in the data resource, please find the below steps : 

 

1. Navigate to the Data Broker Server Script [sys_ux_data_broker_transform.LIST] and search for the Record Information - Request script. 

 

 

SujathaVM_0-1744811969865.png

2. A script include "RequestInfo" is used which in turn calls the "RequestInfoSNC" and the function "getFieldsInfo" holds those values. 

Note: Both the script includes are read-only type. 

SujathaVM_1-1744812098668.png

 

You might need to create a customized script includes and call the customized one on the data broker script for your requirement under the required scope. 

 

KINDLY DO NOT USE INSERT AND STAY OPTION ON READ ONLY FILES. 

 

RESULT : 

SujathaVM_2-1744812568937.png

 

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.
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