from Service operation work space i have to remove price from the record information for request

[Hemant Agarwal]

i have to remove the Price from the workspace Service operational workspace 

[Sujatha V M]

@Hemant Agarwal  The values are coming from the script include used in the data resource, please find the below steps : 

1. Navigate to the Data Broker Server Script [sys_ux_data_broker_transform.LIST] and search for the Record Information - Request script. 

2. A script include "RequestInfo" is used which in turn calls the "RequestInfoSNC" and the function "getFieldsInfo" holds those values. 

Note: Both the script includes are read-only type. 

You might need to create a customized script includes and call the customized one on the data broker script for your requirement under the required scope. 

KINDLY DO NOT USE INSERT AND STAY OPTION ON READ ONLY FILES. 

RESULT : 

[MortenPettersen]

Hi Hemant
I see you have one reply from before, but I'm thinking it's maybe NOT about how the price is calculated, or which script is doing it. You want to hide the field, correct?

Can you also say something about the logic behind the decision to hide it? I think that's always interesting to get some insight into as well 🙂 Thanks.