Info Icon (i) missing on can read field on KB in Service Operation workspace view

[Jay80]

hi,

In SOW view on the can read field of a KB the info (i) icon is missing, is the expected behaviour or bug? how can we fix it?

[palanikumar]

Hello,

This is a list collector field. (i) icon is available for reference.  I don't think it is available for list field

[Ankur Bawiskar]

@Jay80 

It's OOTB behavior for list field on workspaces.

That i icon is only available for reference field.

See below for incident watch_list which is a list field and it has no 'i' icon.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Jay80]

Hello,

thank you for the response, is the behaviour different in Console view? because i see in console view we have the info icon available for the list type of field.

[Ankur Bawiskar]

@Jay80 

which console view you are referring? share screenshots