How to edit SOW home page workspace

SS1510
Tera Expert

I have to edit the homepage of Service operation workspace--

 

1. On the SOW home page add a new tab after Your Work and Your team's Work, named Unassigned work and under that we have to create a new widget

2.On the Your Work tab:

  • Add a new widget for Project tasks assigned to you

3.On the Your team's work: 

  • Project tasks assigned to your team 

4.Can we add quick links to appear across a specific role?

Does anyone has any idea how to configure these ?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@SS1510 

it's a platform analytics dashboard rendered on SOW Landing page

You can add New tab or add new data visualization in existing tabs in that and it will reflect in SOW landing page

Steps: Ensure you are in correct scope "Service Operations Workspace ITSM Common"

1) open this URL for that platform analytics dashboard "Overview"

https://instanceName.service-now.com/now/platform-analytics-workspace/dashboards/params/edit/false/t...

AnkurBawiskar_0-1767689790162.png

 

2) then click the Edit and Add New Tab using + icon and add Data Visualization you want and click Save

AnkurBawiskar_2-1767690034005.png

 

Output: New tab and data visualization seen on SOW Landing page

AnkurBawiskar_3-1767690166475.png

For quick links check this article

Service Operations Workspace – How to add “Global” quick links? 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

11 REPLIES 11

Dhanraj B
Giga Guru

Hi @SS1510 ,

 

You can use UI Builder to configure the workspace. In your instance go to the below link and search for Service Operation Workspace.
Link: https://<instance-name>.service-now.com/now/builder/ui/home

Below I have attached the SN docs link.

UI Builder and configurable workspaces 

 

-Dhanraj.

Ankur Bawiskar
Tera Patron

@SS1510 

it's a platform analytics dashboard rendered on SOW Landing page

You can add New tab or add new data visualization in existing tabs in that and it will reflect in SOW landing page

Steps: Ensure you are in correct scope "Service Operations Workspace ITSM Common"

1) open this URL for that platform analytics dashboard "Overview"

https://instanceName.service-now.com/now/platform-analytics-workspace/dashboards/params/edit/false/t...

AnkurBawiskar_0-1767689790162.png

 

2) then click the Edit and Add New Tab using + icon and add Data Visualization you want and click Save

AnkurBawiskar_2-1767690034005.png

 

Output: New tab and data visualization seen on SOW Landing page

AnkurBawiskar_3-1767690166475.png

For quick links check this article

Service Operations Workspace – How to add “Global” quick links? 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@SS1510 

Would you mind closing your earlier questions by marking appropriate response as correct?

Members have invested their time and efforts in helping you.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

SS1510
Tera Expert

@Ankur Bawiskar 

SS1510_0-1767694140888.png

Hi Ankur, when i am saving the dashboard , why it is not saved