How to edit SOW home page workspace

[SS1510]

I have to edit the homepage of Service operation workspace--

1. On the SOW home page add a new tab after Your Work and Your team's Work, named Unassigned work and under that we have to create a new widget

2.On the Your Work tab:

• Add a new widget for Project tasks assigned to you

3.On the Your team's work: 

• Project tasks assigned to your team 

4.Can we add quick links to appear across a specific role?

Does anyone has any idea how to configure these ?

[Ankur Bawiskar]

@SS1510 

are you in correct scope and are you admin?

I was able to save as admin and it worked for me.

I believe I shared a working solution.

check below links for that error

Dashboard is not saving changes after editing & throwing an error "Your dashboard could not be saved... 

Platform Analytics Dashboard - Not saving 

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[SS1510]

@Ankur Bawiskar 

Yes, i am in Service Operations Workspace ITSM Common scope and admin

[Ankur Bawiskar]

@SS1510 

clear instance cache using cache.do and then logout and login again

also check the 2nd link I shared above.

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[SS1510]

@Ankur Bawiskar ,

I have a confusion ,

There are two overview visible in platform analytics - dashboard, which one to choose

[Ankur Bawiskar]

@SS1510 

You can compare visually in your SOW which one is present here and then modify that

Also check below point

there are 2 dashboards and each one is added to respective landing pages 1 for Tier 1 and other for Tier 2

Tier 2

https://instanceName.service-now.com/now/sow-admin/donut-configuration/2

Tier 1

https://instanceName.service-now.com/now/sow-admin/donut-configuration/1

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏