I need the SOW to display the team's work by default instead of the person's work.

Somnath_snow
Tera Contributor

I need the SOW to display the team's work by default instead of the person's work. I tried using ui builder but no luck.

Any help would be appreciated. 

 

Thanks

Somnath

4 REPLIES 4

Mark Manders
Mega Patron

You will need to create a variant of the landing page and change all of the 'me' objects to show 'my team'. What did you already try and what didn't work?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Could you please elaborate what to do?

i tried finding the button but couldn't after creating a copy of the landing page 

Somnath_snow_0-1712837070259.png

 

Aniket15
ServiceNow Employee
ServiceNow Employee

Hi @Somnath_snow 

 

You can try below steps without creating a variant of the overview page:

1. Open"SowIncidentLandingPageUtilsSNC" UX Client Script Include (Table -> sys_ux_client_script_include)

2. In the Non SNC "SowIncidentLandingPageUtils" version of above client script include override the method "getWorkPersonaConfig" to have "defaultSelected": ["your_team_work"] 

3. Also, override the method "getInitialVisualizationConfig" for selecting the default initial donut and list view.

 

Reference document for customising landing page overview section.

For the benefit of wider audience please mark the solution helpful and accept the solution if this solves the query.

Hi @Aniket15, thanks for the link to the document. Looks like there's lots of good information here. I was wondering if I could quick bug you about something somewhat related to Somnath's original question. Is there a way to configure so a donut displays either only in the "My work" or "My team's work" views? I was trying to modify this yesterday in the ux client script, but what I was trying just made the entire donut visualization disappear.