Redirect specific group members to Service Operations workspace landing page.

Narayan K
Tera Expert

Hi there,

 

I have a requirement to set Service Operations workspace landing page as a home page for members of specific Groups. So that once they logins to ServiceNow they get redirected to SOW landing page.

 

Please note that, I need SOW landing page as a home page not a Dashboard*

NarayanK_0-1737556347081.png

 

Thanks!

 

1 ACCEPTED SOLUTION

Pradeep Thipani
Mega Sage

Hi @Narayan K ,

 

Below document might help you. Please follow the steps:

 

  1. Select All and then search for sys_properties.list.
  2. Add the sn_sow.service_desk_groups property.
  3. In the Value field, enter the sys_id of the user group to which the operator belongs.
    Note: If you want to specify multiple service desk groups, add a comma-separated list of group sys_ids in the value field.
  4. Select Update.

https://www.servicenow.com/community/incident-management-sow-forum/redirect-specific-group-members-t...

 

View solution in original post

1 REPLY 1

Pradeep Thipani
Mega Sage

Hi @Narayan K ,

 

Below document might help you. Please follow the steps:

 

  1. Select All and then search for sys_properties.list.
  2. Add the sn_sow.service_desk_groups property.
  3. In the Value field, enter the sys_id of the user group to which the operator belongs.
    Note: If you want to specify multiple service desk groups, add a comma-separated list of group sys_ids in the value field.
  4. Select Update.

https://www.servicenow.com/community/incident-management-sow-forum/redirect-specific-group-members-t...