Configure the SOW - Incident - Contextual Sidebar

[NishaB]

I want the contextual sidebar in SOW to contain the important information :
Similar open incidents

Similar resolved incidents

Similar major incidents

Proposed major incident

Relevant problems

Knowledge articles

How to configure this?

[Community Alums]

Hi @NishaB ,

Please refer to the steps mentioned in this doc :

https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/service-operations-...