Searching reference fields in workspaces

[mrosok]

I'm trying to figure out how automatic searches on fields are configured. When I create a case in CSM/FSM workspace and select the Account field, before I write anything a list of search results are displayed under the field. This search is updated as you type.

When I create a change request in SOW and select the Company field, if I don't write anything I get the same search underneath, but it says "No results found". If I start writing something I will get relevant search results, so there is nothing wrong with the reference qualifier.

If I open up a case in the core UI, I will not get any search results on the field unless I start writing something. I'm assuming this instant search is something that is tied to workspace functionality?

I would like to know how/where this is configured. Preferably I would like both workspaces to behave the same way when it comes to searching fields.

[ysrivast]

anyone can help how to do the step "To revert this change, set the Reference search on click (ref_search_on_click) UX page property to set to true"