Hello all,
Our organization is currently migrating our Service Desk from using the old agent workspace to the new SoW. Something we have immediately noticed is that lists do not auto refresh like they do in agent. I have spoken with Service Now and was advised they lists are auto refreshing when you update any record and then flip back to the list view. This is true, however we want it to refresh everytime, we are on SoW v8.2 so we are up to date and should not be facing PRB1919567 anymore.
Does anyone have any suggestions or know how to make the lists auto refresh when clicking between any tab or even make it refresh on a timer? We found a different list variant that keeps our preferred refreshing behaviour, but we were told it will be no longer supported in the near future.
