Access rights prevent activation of the required plugin(s) - com.snc.discovery. Please contact ServiceNow customer support for assistance.

romanelliv
Kilo Explorer

‎01-31-2018 03:36 AM

Why this message "Access rights prevent activation of the required plugin(s) - com.snc.discovery. Please contact ServiceNow customer support for assistance." ?

I need to test discovery, anyone can help me ?

tk

0 Helpfuls
  • 1,248 Views
2 REPLIES 2

Jaspal Singh
Mega Patron
Mega Patron

‎01-31-2018 03:41 AM

Hi Vincenzo,



It is a plugin that requires subscription. Refer link Activate Discovery


Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

‎01-31-2018 03:42 AM

If it's on your company instances doesn't matter of prod och none-prod you need to activate this through HI.



If it's your personal dev, you log on to developer site and do it through "manage".