Instance Still Unavailable After 6 Hours

[Midori Richard]

Received the message below when logging in around 6:30am PT/8:30am CT this morning:

Clicking "Manage Instance" and then the link to auto-login results in this error:

I waited. I tried the "refresh" button several times over the past 6 hours, but no dice. 

Instance: https://dev441806.service-now.com

What can I do to fix this?

[Dr Atul G- LNG]

Current status:

• Developer Site: Available
• New PDI provisioning: Paused
• PDI reclaim and wake actions: Paused
• Existing PDIs: Some remain offline
• User action required: None at this time

ServiceNow does not expect any data loss. Affected PDIs are currently hibernating, and the data stored on them is expected to remain available once the instances are restored.

If your PDI is offline, you will need to wait until it becomes available again before accessing your data. No action is currently required