PDI Transactions are timing out

WillieW · 2 weeks ago

Are others having problems with their PDI. I Can't open a record after a few basic navigation steps. web page "dims" soon transaction timer displays, and never completes. I give up before the 298 seconds.

Dr Atul G- LNG · 2 weeks ago

Hi @WillieW

It can be a common issue. It depends on what type of table you are trying to query—if it has a large amount of data and multiple conditions, then a timeout is natural. PDIs don’t come with high-performance support, so this can happen.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

Dr Atul G- LNG · 2 weeks ago

Hi @WillieW

It can be a common issue. It depends on what type of table you are trying to query—if it has a large amount of data and multiple conditions, then a timeout is natural. PDIs don’t come with high-performance support, so this can happen.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

WillieW · 2 weeks ago

And now I see the following almost daily:

502 Bad Gateway

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